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faq-header

How do I place my order?

Once you have found your size, follow the following steps :

Click on the bangle shop tab.

You can customize your bangle based on your bangle size, bangle color, bangle material, brand name of bangles,  pattern of bangle, region where bangle was made, and even the number of colors in a bangle.

Once you’ve settled on a design, color and size, click the “ADD TO CART” button. You can check the contents of your cart by clicking the basket icon near the top right-hand corner. From there, you can change the quantity or remove items from your bag by clicking the red “x” marker on the left.

When you’re ready to check out, click the basket icon and select the “PROCEED TO CHECKOUT” button near the bottom of the page. Next, enter your personal information to complete your order.

Note: Unfortunately, due to the degree of customizability of the bangles and the amount of work that goes into each one, we are unable to offer refunds for bangles that do not fit. Therefore, we encourage you to buy the refundable sizing kit and be sure of your bangle size before ordering.

Thank you so much for reading and we hope you enjoy creating your masterpiece! Feel free to contact us with any inquiries, comments, or concerns.

How do I place my order?

Once you have found your size, follow the following steps :

Click on the bangle shop tab.

You can customize your bangle based on your bangle size, bangle color, bangle material, brand name of bangles,  pattern of bangle, region where bangle was made, and even the number of colors in a bangle.

Once you’ve settled on a design, color and size, click the “ADD TO CART” button. You can check the contents of your cart by clicking the basket icon near the top right-hand corner. From there, you can change the quantity or remove items from your bag by clicking the red “x” marker on the left.

When you’re ready to check out, click the basket icon and select the “PROCEED TO CHECKOUT” button near the bottom of the page. Next, enter your personal information to complete your order.

Note: Unfortunately, due to the degree of customizability of the bangles and the amount of work that goes into each one, we are unable to offer refunds for bangles that do not fit. Therefore, we encourage you to buy the refundable sizing kit and be sure of your bangle size before ordering.

Thank you so much for reading and we hope you enjoy creating your masterpiece! Feel free to contact us with any inquiries, comments, or concerns.

Which forms of payment are accepted?

Big Bangles Theory accepts most major forms of payment, including PayPal, Visa, Discover, Mastercard and American Express.

What is the return policy?

If you’ve received the wrong item, or if your item is damaged or defective, simply message us here detailing the problem(s) and include a picture. We’ll do our best to send you a replacement item as soon as possible. Sorry, we don’t accept refunds; however, we will happily exchange your order for another.

Note: Exchanges will not be made if an item has been purposely tampered with or damaged in any way. Exchanges are only available within the first 10 days of purchase.

Please read our return policy, shipping and cancellation policy here

What is the best way to care for my bangles?

In order to keep your bangles beautiful for years to come, you’ll need to treat them with care.

  • For storage: When you’re not wearing your bangles, be sure to place them in plastic pouches or boxes that are free from other clutter. Most of our bangles are made from the highest quality organic materials, these should be stored in a cool, dry place. Most of our bangles will come in a bubble pouch, we recommend you keep them stored in them.
  • Please be advised that minor irregularities and variations in handmade bangles are hereditary and cannot be considered as defects but may be a part of the natural characteristics of the materials used. All embroidered bangles are prone to damage when mishandled, used excessively or sprayed with perfume. Please avoid storing fabric bangles under direct sunlight, there exists a danger of fading. If your notice any loose thread after use, do not pull but you can attach it back with some glue or use a scissor to snip it.
  • For wear:  We recommend sitting down  in a well lit area, when wearing your bangles. Examine the bangle for any cracks or damage before wearing them. Do  not wear them if there is a damage. When wearing your bangles, you could use a little lotion on your hand (on water / stain proof bangles) or use a plastic wrap (Bangle glove) to help glide the bangles onto your wrist without damaging the materials. If the bangle feels tight around the palm, it may not be your size, you could consider  a bigger size.

How will I know which sizes to choose?

Because bangles are not a one-size-fits-all type of jewelry, it’s important that you choose the right fit.

If you know your size, please verify your size by looking at Bangle sizing chart.

You can measure your precise bangle size using our sizing algorithm here.

If you do not know your size, then you can either

With just a tiny bit of one-time effort, you can know your comfort fit bangle size either by (listed in the order of ease)
1) Ordering our sizing kit
2) Or measuring the inner diameter (in cm.mm) of an existing well fitting bangle
3) Going through the sizing video (link to sizing page) and using our measurement app here

Once you receive your kit, try on each bangle to see which one fits best. Once you find the one that fits you best, match the color of that bangle with the colors listed on the Bangle sizing chart. For example, if Pink is the color of the bangle that fits you best, this means that your bangle size is XS.

There are three types of fit for bangles :

Comfort Fit : This is the measure when the bangles slides through the palm comfortably but yet not too loose at the wrist. Best measurement for bangles that are wrapped.
Snug Fit : This the measure of the wrist as shown in the sizing video. This measure is best for bracelets. Your Snug fit and comfort fit may be the same.
Snug fit could be used for metal bangles that are easier to slide on with some soap.
Loose Fit : Go up one size above comfort fit size. If your comfort fit is M then your loose fit is L. You may need to use this for some bangles if you are stacking high, or if you size is in between sizes.

If you have further questions contact us at support@bigbanglestheory.com

How long does it normally take for orders to arrive?

Unless otherwise noted, standard orders are shipped within two business days. Custom orders typically take between two to three weeks to arrive. Please see our return/shipping policy for more information here

Is it possible to combine multiple orders at the same time?

Yes. Bulk orders will automatically be combined into one shipment to save both time and money. Shipping is free for purchases of $100 or more in the United States.

Do you offer jewelry repair?

For a nominal fee, we’re able to clean and repair your bangles. Prices are determined on a case-by-case basis. Please note that you will be charged for shipping.

Still have questions? For more information, please message saycheese@bigbanglestheory.com